CHARCOAL PAINTER

PAYMENT & RETURN POLICY

 
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Ordering a Portrait

 

It is extremely important to me that you are completely satisfied with your purchase so I offer a no-risk guarantee with all artwork.

For this reason I request the full payment before I begin your painting. Prior to mailing your portrait, I will send you a digital photo for your review.

This is your chance to accept the order or suggest any changes.  If you are satisfied with the portrait after viewing the photo, I will then mail your painting. 


If you are unsatisfied, please reply to me and clearly state the reason for your dissatisfaction and list any changes you would like to have made. 

We would work together until you are totally satisfied with your portrait.

I will do my best to address these changes and send you a second proof with touch-ups for your approval.  If you are still unhappy with it, you will get a full refund included shipping cost.

I have the following payment methods to choose from:


PayPal
Money order (USA & AUSTRALIA ONLY)
Bank transfer
Western Union

 

My contact details are found on the home page. Please feel free to email me and I will answer any questions you may have.

 

 

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